Reference

kera99 Privacy Policy for Your Account Data

kera99 Privacy Policy explains what we collect when you open an account, sign in through a mobile browser and use DANA or QRIS.

Account recordsWallet referencesDevice choicesPolicy requests

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How DANA and QRIS Data Is Used

kera99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the details needed to open and protect your account: contact information, phone verification status, sign-in activity, device and browser signals, and records linked to DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use these details to match a wallet

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reference to your account, check unusual access and show the correct payment status. Activity records can include the sections you open, such as Live Dealer Lobby, Cleocatra, Aviator or football markets, together with time and device details. We keep only what supports account operation, security, legal
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duties or a request you make under this policy. Where access or eligibility is discussed, it depends on local law. You can ask our support team which data is held, why it is used and how to request a correction.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP PATH

Get Privacy Help Near Your Account

Privacy questions should reach us through the support path attached to your account, because that lets us match your request with the correct phone verification and wallet record. You can ask about a DANA receipt, a QRIS reference or a sign-in device without sending payment details through an unrelated channel. Our support team can also explain where the Privacy Policy appears before you open the lobby.

Team online

Account support panel

Open the support panel after signing in and ask which personal details are connected to your account. We use the account step and phone verification status to identify the right record.

Wallet record request

If an OVO, GoPay, DANA or QRIS reference looks unfamiliar, send the payment date and displayed status through account support. Do not share a wallet PIN or login secret.

Policy access request

Ask us for a copy, correction or explanation of your Privacy Policy data. We may request account details first so a change is applied to the correct profile.

HANDLING DETAILS

Inside kera99 Data And Cookie Choices

We handle this policy area through practical account controls rather than broad promises. Your sign-in, wallet reference and device signals are reviewed for the purpose stated in the Privacy Policy, while cookie…

Data handling

We connect contact details, phone verification and wallet references to the account they belong to. Access records help us check whether a sign-in or payment status matches your account activity.

Cookie controls

Cookies can remember sign-in preferences and basic browser choices. You can adjust cookie settings in your mobile or desktop browser, though some account steps may then need to be repeated.

Account security

Phone verification and device signals help us identify unusual access. Keep your password and wallet PIN private; our support path does not need either one to discuss a policy request.

Retention period

We keep account, payment-reference and security records only for the period needed for account operation, fraud checks, legal duties or an open request under this policy.

Who to contact

Use the support path linked to your signed-in account for privacy questions. This keeps a request about DANA, QRIS or device access attached to the correct account record.

Change requests

You can ask us to correct inaccurate personal details, explain a data use or provide the records connected to your account. We may verify your identity before making a change.

Privacy Policy Questions About kera99

These Privacy Policy answers address the account and payment questions we hear most often from Indonesian customers. They cover the data behind phone verification, mobile access, wallet references and requests for correction. If your case involves a specific account, use the signed-in support path so we can check the relevant record without exposing it in a public message.

It covers account details, phone verification, sign-in and device records, cookies, wallet references, activity records, retention and your requests to access or correct personal data.

We record the payment reference and status needed to match DANA or QRIS activity to your account. We do not ask you to send a wallet PIN through support.

Device and browser signals help us recognise account access, investigate unusual sign-ins and keep a mobile browser session connected to the correct phone verification step.

Yes. Send a request through the signed-in account support path and ask for the personal data connected to your profile. We may verify account ownership before responding.

Use account support to identify the inaccurate detail and explain the correction needed. We check the request against your account record before changing contact or verification data.

We retain payment references for the period needed for account records, security checks, legal duties or an unresolved request. The applicable period can depend on local law.

Sign in, open the account support path and select a privacy question. Include the relevant account step or displayed wallet status, but never include your password or wallet PIN.

kera99 Privacy Policy for Your Account Data

Get Privacy Help Near Your Account

Account support panel

Wallet record request

Policy access request

Inside kera99 Data And Cookie Choices

Data handling

Cookie controls

Account security

Retention period

Who to contact

Change requests

Privacy Policy Questions About kera99

01 What does the kera99 Privacy Policy cover?

02 Does the Privacy Policy record my DANA or QRIS details?

03 Why does kera99 need device and browser data?

04 Can I ask for my kera99 Privacy Policy data?

05 How do I correct personal data under this Privacy Policy?

06 How long does kera99 keep payment references?

07 Where can I ask about a privacy request?

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